Domestic Shipping.
- Peninsular Spain is exempt from any shipping fees.
Regular shipping time is 2 to 4 days, not including Saturdays, Sundays and holidays.
- For the Balearic and Canary Islands.
Regular shipping time is 2 to 4 days, not including Saturdays, Sundays and holidays.
The customer is responsible for all shipping fees.
Please remember that each Customs has a pick-up time limit. After said time, the goods are stored and the customer is responsible for any outcomes.
The Customer is responsible for all Customs fees generated by the transportation of the products from the country of origen to the country of destination.
International Shipping
- For Countries that are Part of the European Union.
Regular shipping time is 3 to 10 days, depending on the region and destination country, not including Saturdays, Sundays and holidays.
The client is responsible for all shipping fees.
- For Countries that are not Part of the European Union.
Regular shipping time is 3 to 15 days, depending on the region and destination country, not including Saturdays, Sundays and holidays.
The client is responsible for all shipping fees.
Please remember that each Customs has a pick-up time limit. After said time, the goods are stored and the customer is responsible for any outcomes.
The Customer is responsible for all Customs fees generated by the transportation of the products from the country of origen to the country of destination.
- All of our shippings are insured.
DELIVERIES
To avoid delivery problems (wrong address, no one present at the address), it is necessary to add a contact telephone number.
A mobile telephone number is necessary for the shipping service to be able to contact you by text.
You may have your order delivered to your address or any other place for pick up. You can choose one of these two options before making your payment.
If for any reason no one is present at the time of delivery, the shipping service will contact you to arrange a new delivery date.
La Rueca Voladora SL. is not responsible for any delays caused by third parties or causes of force majeure.
Returns
In case of a problem, please contact Us directly at info@laruecavoladora.com or by calling +34 676727604. We will take care of any problems as quickly as possible and trouble-free.